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Solutions for Government

Secure Internet Gateway

Managed secure internet gateway (MSIG)

Emantra remains a leader in providing ASD approved Secure Internet Gateway solutions since 2012. Emantra’s latest iteration, mSIG, utilises “NextGen” components to provide cloud-ready connectivity and assurance for your organisation’s PROTECTED level network requirements.

Emantra’s Secure Internet Gateway (SIG) is engineered to meet the stringent security controls outlined in the Australian Government’s Information Security Manual (ISM). Our design and implementation process ensures that all security measures are not only met but continually reassessed to adapt to evolving requirements and risks. This allows Emantra to quickly deploy new solutions while providing ongoing assessments to maintain robust security.

Our Managed Security Operations Centre (mSOC) offers 24x7x365 monitoring and support, backed by a 99.9% uptime Service Level Agreement (SLA). Staffed by security-cleared personnel at various classification levels, Emantra’s mSOC ensures secure and compliant coverage of all operations, including the ability to interact and escalate issues to executives based on your data classification needs.

Emantra’s mSOC handles the full spectrum of mSIG operations, including real-time monitoring, detailed reporting, vulnerability management, patching, and backup services. We offer dedicated phone support and remote administration, ensuring rapid response and hands-on service when needed.

Our mSIG is fully cloud-ready, with seamless integration into Amazon Web Services (AWS), Microsoft Azure, and other cloud platforms. We also support advanced connectivity options like MPLS, SD-WAN, and ICON. With appropriate sponsorship, we can provide GovLink connectivity, ensuring secure government network integration.

Emantra’s SIG supports securely hosted workloads at the PROTECTED level, including business-critical applications such as Microsoft Exchange, SQL Server, and other enterprise solutions. With Australian data sovereignty at the core, we guarantee compliance with relevant security classifications, ensuring your data is stored and managed within Australia’s borders. Optional features include Web Application Firewall (WAF), load balancing, Cloud Access Security Brokering (CASB), and advanced email hygiene, all configurable to your organisation’s needs.

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Why an Emantra Managed SIG?

As a manager responsible for overseeing your organisation’s security, you understand the significance of real-time threat detection and response.

Seamless Integration with Existing Infrastructure

Emantra’s SIG integrates effortlessly with your existing systems, from legacy on-premises setups to multi-cloud environments like Microsoft Azure or AWS. Our solution bridges the gap between cloud and on-premise systems, ensuring secure data flow and consistent performance across all environments.

Transparent Management and Full Visibility

Unlike traditional gateways, Emantra provides full transparency into your SIG environment. You maintain control with dedicated access to management consoles, enabling real-time policy updates and custom configurations. We keep you informed every step of the way with detailed, actionable insights.

IRAP-Assessed, Fully Compliant Security

Our SIG is assessed at the highest level of government standards, including the IRAP assessment up to the PROTECTED level. This ensures that your data, communications, and services are secured to meet or exceed the rigorous demands of government regulations, minimising risks and ensuring compliance.

Proactive Monitoring and Threat Detection

Our Brisbane-based 24/7/365 Security Operations Centre (SOC) offers continuous monitoring, proactive threat detection, and immediate incident response. With SIEM capabilities powered by Exabeam, Emantra provides advanced analytics and automation, ensuring threats are identified and neutralised before they impact your business.

The Emantra Advantage: Secure, Customizable, and Locally Managed Internet Gateway Solutions

 When you choose us, you benefit from:

Managed Secure Internet Gateway Services - Frequently Asked Questions (FAQ)

Here, we address common questions you might have about our comprehensive cybersecurity solutions. If you have any additional queries, please don’t hesitate to contact our expert team for personalized assistance.

Emantra’s Secure Internet Gateway (SIG) is a multi-layered, IRAP-assessed solution that provides secure, high-availability internet access, filtering, and protection for government and enterprise clients. It is designed to ensure compliance with the Australian Government’s Protective Security Policy Framework (PSPF) and the Australian Cyber Security Centre (ACSC) standards up to the PROTECTED level.

Emantra’s SIG services are hosted in highly secure Australian data centres, including CDC Fyshwick and Hume in the ACT. These data centres are interconnected via Emantra-owned dark fibre and IPsec tunnels, ensuring robust network security and availability​​.

Key features of Emantra’s SIG include:

  • DDoS Protection through upstream services from Telstra and Vocus.
  • Next-generation firewalls providing IPS/IDS, malware detection, and web filtering.
  • Customisable security policies, including DNS filtering, VPN connectivity, and role-based access control.
  • Full integration with Secure Email Gateway (SEG) services for comprehensive security​​.

Emantra’s SIG is highly customizable to suit specific customer requirements. You have control over the security policies, firewall configurations, and access to a management console for real-time adjustments. Additionally, our SIG supports multi-cloud environments and can integrate with your on-premises or public cloud systems​​.

Emantra’s SIG is built and assessed to PROTECTED level, meeting stringent Australian government security requirements. It provides layered security with next-gen firewalls, intrusion prevention systems (IPS), web content filtering, and integrated SIEM for real-time monitoring and incident response​​.

Yes, Emantra’s SIG is equipped to support secure remote access through Zero Trust networking and always-on VPNs, ensuring your team can work securely from any location. This is ideal for hybrid or remote work environments​​.

Emantra provides 24/7/365 monitoring through its Network & Security Operating Centre (NOC/SOC). We also offer SIEM integration for log aggregation and real-time security monitoring. Emantra’s team manages routine patching, updates, and security incident responses as part of our managed service​​.

Emantra’s SIG is compliant with the ASD’s Gateway Security Guidelines and the ACSC’s Information Security Manual (ISM). We undergo regular IRAP assessments and maintain certifications like ISO 27001:2013 and ISO 9001:2015​​.

Emantra offers full-service support with a dedicated helpdesk, monthly reporting, and proactive security reviews. We also provide change management services and will assist with any necessary configuration changes. Our support team is available 24/7 to ensure continuous service availability.

Yes, Emantra’s SIG can integrate with public cloud providers like Microsoft Azure and AWS, as well as on-premises networks. Our multi-cloud connectivity allows for seamless operation between different environments, ensuring secure data flows across all systems​.

Emantra’s SIG stands out due to its focus on transparency, flexibility, and customization. Unlike traditional “black box” gateways, Emantra provides full control and visibility over your SIG environment, allowing your network administrators to make real-time adjustments. Emantra’s small-business approach ensures personalized support, with every team member responsible for customer success​​.

GUARANTEED SERVICE LEVELS

Emantra’s managed services are backed by  Service Level Agreements (SLA) outlining our commitment and guarantee to meet your expectations of service.

Emantra’s SLAs ensure the delivery of high-quality services and the achievement of specific performance targets, with clear metrics and standards defined to meet your specific response and resolution times, availability and uptime, and system performance.

Delivery to these agreed metrics is backed by our commitment to remediate any shortfall and strict financial penalties.

We strive to exceed the expectations outlined in our SLAs. Emantra has a strong track record of exceeding 99.99% availability across it’s customer base through our resilient platform architectures.

A range of Managed IT services to suit your business

Whether you need to outsource a small portion of your IT Security needs to meet compliance requirements, host your website on certified Australia Sovereign infrastructure, or all of your IT management needs, Emantra’s managed IT services can be tailored to your business need. Our services include, but are not limited to: