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Managed IT Services

Managed Network Security

Managed secure internet gateway (MSIG)

Emantra remains a leader in providing ASD approved Secure Internet Gateway solutions since 2012. Emantra’s latest iteration, mSIG, utilises “NextGen” components to provide cloud-ready connectivity and assurance for your organisation’s PROTECTED level network requirements.

Emantra’s design and implementation process ensures ISM security controls are met, with operational processes constantly re-evaluating new requirements, identifying, and managing risks. This approach allows Emantra to rapidly build and provide ongoing assessment of the deployment.

Providing 24x7x365 coverage and a standard uptime SLA of 99.5%, through Emantra’s Managed Security Operations Centre (mSOC), staff are cleared to various classifications, ensuring coverage of all aspects of the system and ability to interact with customer executives at various data classifications, including escalation points at the executive level.

Emantra’s mSOC provide coverage of all mSIG operations, including monitoring, reporting, patching and backup, with dedicated phone support and remote administration capabilities. Vulnerability management is standard for all managed services.

Emantra’s mSIG patterns are Cloud-ready, with connectivity options to enable seamless network integration with Amazon/Azure cloud networks, MPLS and SD-WAN networks. Emantra’s offering is compatible with ICON and with suitable sponsorship, can provide your organisation with GovLink connectivity.

Emantra’s mSIG allows for securely hosted application workloads at PROTECTED level including Microsoft Exchange, SQL Server and other business applications within a secure hosted cloud environment with Australian data sovereignty assurance and compliance within the relevant security domain classifications. Emantra’s offerings include Web Application Firewall (WAF) and load balancing, Cloud Access Security Brokering (CASB), email hygiene and enhanced DDoS protections as options.

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Emantra’s managed services are backed by  Service Level Agreements (SLA) outlining our commitment and guarantee to meet your expectations of service.

Emantra’s SLAs ensure the delivery of high-quality services and the achievement of specific performance targets, with clear metrics and standards defined to meet your specific response and resolution times, availability and uptime, and system performance.

Delivery to these agreed metrics is backed by our commitment to remediate any shortfall and strict financial penalties.

We strive to exceed the expectations outlined in our SLAs. Emantra has a strong track record of exceeding 99.99% availability across it’s customer base through our resilient platform architectures.

A range of Managed IT services to suit your business

Whether you need to outsource a small portion of your IT Security needs to meet compliance requirements, host your website on certified Australia Sovereign infrastructure, or all of your IT management needs, Emantra’s managed IT services can be tailored to your business need. Our services include, but are not limited to: