Managed IT Services

Fully managed IT Services

Managed IT Services tailored to your business needs

Don’t let the lack of in-house IT or project management resources hold back your next IT Project. Emantra’s highly skilled technical experts are security cleared and certified to assist your business in supporting and implementing the technology needed to make your business tick.

Predictable IT Spend with cost effective managed services tailored to your support needs
Customised contracts to provide the IT consulting or services you need
Level-up your internal IT support function by offloading time consuming or repetitive IT administration tasks
24/7/365 IT helpdesk support
Bundle with any combination of Emantra's Sovereign Cloud services for added cost effectiveness
Leverage our knowledge and certification with a range of common business technologies and solutions

Enquire about Emantra's managed IT Services

GUARANTEED SERVICE LEVELS

Emantra’s managed services are backed by Service Level Agreements (SLA) outlining our commitment and guarantee to meet your expectations of service.

Emantra’s SLAs ensure the delivery of high-quality services and the achievement of specific performance targets, with clear metrics and standards defined to meet your specific response and resolution times, availability and uptime, and system performance.

Delivery to these agreed metrics is backed by our commitment to remediate any shortfall and strict financial penalties.

We strive to exceed the expectations outlined in our SLAs. Emantra has a strong track record of exceeding 99.99% availability across it’s customer base through our resilient platform architectures.

A range of Managed IT services to suit your business

Whether you need to outsource a small portion of your IT Security needs to meet compliance requirements, host your website on certified Australia Sovereign infrastructure, or all of your IT management needs, Emantra’s managed IT services can be tailored to your business need. Our services include, but are not limited to:

Managed Infrastructure
- Sovereign Cloud Hosting
- Network Security
- Backup as a Service
- Disaster Recovery
- Managed Cloud
Application Support
- Application Hosting
- Application Support
- Managed SQL Server
- Managed Database Support
Managed Security
- SIEM
- SOC
- Privileged Access Management
- Network Security
- Secure Internet Gateway
- Vulnerability Management

Operations
- NOC & SOC
- Network Monitoring
- Secure Internet Gateway
Compliance
- ISO27001
- ASD Essential 8