Don’t let the lack of in-house IT or project management resources hold back your next IT Project. Emantra’s highly skilled technical experts are security cleared and certified to assist your business in supporting and implementing the technology needed to make your business tick.
Emantra’s managed services are backed by Service Level Agreements (SLA) outlining our commitment and guarantee to meet your expectations of service.
Emantra’s SLAs ensure the delivery of high-quality services and the achievement of specific performance targets, with clear metrics and standards defined to meet your specific response and resolution times, availability and uptime, and system performance.
Delivery to these agreed metrics is backed by our commitment to remediate any shortfall and strict financial penalties.
We strive to exceed the expectations outlined in our SLAs. Emantra has a strong track record of exceeding 99.99% availability across it’s customer base through our resilient platform architectures.
Whether you need to outsource a small portion of your IT Security needs to meet compliance requirements, host your website on certified Australia Sovereign infrastructure, or all of your IT management needs, Emantra’s managed IT services can be tailored to your business need. Our services include, but are not limited to: